TERMS & CONDITIONS

MAKING A PURCHASE

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be be asked to confirm your order before being taken to a Secure Payment Server.

We accept credit card & Pay Pal payment.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. 

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Shipping And Handling

All orders received will be shipped to arrive the first day before you hire period, either by Courier or Royal Mail.
Delivery Charges are included in the hire price. Basket summary will confirm when an item is added, also in the Check out page and finally on the Secure Payment page.

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DELIVERY SCHEDULE & CANCELLATION

All orders received will be shipped to arrive the first day before you hire period, either by Courier or Royal Mail.

Collect from Warehouse

We will hold your order at our Bournemouth warehouse until collection one day before, or on the the first day of your hire. If you do not collect the items we will hold until the last day of hire then offer for hire once again. Refunds will only be offered if we are given 24 hours of notice before the stated start time of hire

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TAX CHARGES

All orders include VAT 

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CREDIT CARD SECURITY

During the ordering process, no personal information is gathered by our Web site.

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GUARANTEE

We guarantee your satisfaction. If any goods arrive damaged, or fail to meet your requirements, please call 01202 302943.

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REACHING US

If you need to reach us, please email us using the link on our contact page, alternatively, you can call on 01202 302943 (International +44 01202 302943) or write to us at Unit 4 Station Approach, Ashley Road, Boscombe, Bournemouth, Dorset, BH5 1BQ, United Kingdom

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PRIVACY POLICY

Wetsuits for hire do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping basket. If Cookies are turned off in your Browser, you will be unable to place orders or benefit from the other features that use cookies.

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RETURNS POLICY

Wetsuits For Hire is committed to the highest level of customer service we offer a grace period 2-3 days after your hire to allow for the drying and return of hired items. The cost of postage and subsequent insurance if you choose to take it, falls on you the customer. We recommend 2nd class to sign for through Royal Mail. Tracking facilities are a great idea to ensure we can trace the item should it not arrive. 

DEPOSIT SYSTEM

We take a refundable security deposit on check out, until the suit is returned is satisfactory condition. The charge is only exercised if the suit is not returned or there is significant damage and the suit is no longer useable, the charge will be the cost of repair and no more. For more read here

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WETSUITS FOR HIRE

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Unit 4 Station Approach,

Ashley Road,

Boscombe,

Bournemouth,

Dorset BH14NB